TapTapFeedback
Shipping, Returns & Refunds
Last updated: October 13, 2026
Your seller
TapTapFeedback, based in Texas, sells and arranges your card order.
Shipping
Cards ship within the United States and Canada. US + Canada shipping is free.
Your cards ship after you submit the setup form emailed after purchase. The form supplies the business details used to program your cards.
Cancel before programming
If you have not submitted your setup form, email support@taptapfeedback.app. You can cancel your card order for a full refund.
Programmed cards
Cards are programmed to your business before they ship. After programming, change-of-mind returns are not accepted.
Defective cards or cards that do not work
Contact support@taptapfeedback.app within 30 days of delivery for a free replacement. Include your order reference and describe the problem.
These terms do not remove any remedies required by applicable law.
Review Shield
Subscription refunds follow the Review Shield Subscription & Cancellation Policy.
How refunds are paid
Stripe processes payments. Refunds go back to the original payment method.
Your payment provider determines when a processed refund appears in your account.
Contact
For shipping, replacement, or refund requests, email support@taptapfeedback.app.